https://store-images.s-microsoft.com/image/apps.21620.923e3b1e-c515-4363-ac12-ad8d24578381.a7210c57-0a95-4a5c-99c6-1489599808b5.aa6a74af-bf80-48d0-82e0-3c9582bcc977.png

Unity CX

por Kakapo Systems Ltd

(3 Classificações)

Unity CX provides UC, Agent, Supervisor and Reception functionality

Unity CX is a suite of advanced UC and CX applications for the Cisco BroadSoft platform. Users can choose from Desktop, Agent, Supervisor and Reception variants depending on their productivity use case and daily workflows. Desktop is designed for knowledge workers and features presence, chat and service configuration. Agent and Supervisor are designed for call center scenarios and improve customer service with access to advanced queue and agent management. Reception is designed for busy front-desk call handling environments and provides an efficient call handling interface. All variants feature click-to-dial and drag-and-drop within a modern and sleek interface.

The Unity CX for iOS and Android allows the user to make outbound calls from their BroadSoft extension.

In order to use this app, users must have an active Broadworks account. Please check Contact Us page for more details.

Funcionalidades do aplicativo

Quando esse aplicativo é usado, ele
  • Pode enviar dados pela Internet
  • Esse aplicativo pode acessar informações pessoais na mensagem ativa, como números de telefone, endereços postais ou URLs. O aplicativo pode enviar esses dados para um serviço de terceiros. Outros itens em sua caixa de correio não podem ser lidos ou modificados.

Visão geral

https://store-images.s-microsoft.com/image/apps.27915.923e3b1e-c515-4363-ac12-ad8d24578381.4d28ca14-a678-43df-b9da-11a021168bd3.2d5417b3-ce82-4d1a-b7a1-143723e0fe3c.png
/staticstorage/20251029.5/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.27915.923e3b1e-c515-4363-ac12-ad8d24578381.4d28ca14-a678-43df-b9da-11a021168bd3.2d5417b3-ce82-4d1a-b7a1-143723e0fe3c.png
https://store-images.s-microsoft.com/image/apps.39113.923e3b1e-c515-4363-ac12-ad8d24578381.4d28ca14-a678-43df-b9da-11a021168bd3.66f29dc1-7e52-45b8-b58e-a9877d6a7f25.png
https://store-images.s-microsoft.com/image/apps.58601.923e3b1e-c515-4363-ac12-ad8d24578381.4d28ca14-a678-43df-b9da-11a021168bd3.99c27957-1f08-4b61-be0c-aadadcdbdd71.png
https://store-images.s-microsoft.com/image/apps.9957.923e3b1e-c515-4363-ac12-ad8d24578381.4d28ca14-a678-43df-b9da-11a021168bd3.19f8fe9a-056e-49b5-8f69-4c5cc14672f6.png
https://store-images.s-microsoft.com/image/apps.15138.923e3b1e-c515-4363-ac12-ad8d24578381.4d28ca14-a678-43df-b9da-11a021168bd3.f27286c9-ab68-478c-ae33-5ee15e899cba.png