https://store-images.s-microsoft.com/image/apps.15696.664cc892-c78b-4f71-981a-3e0bbaba79e2.3ae4d674-7f04-4610-ae52-e94e7f053ab1.6b9e942e-6e88-45bf-848a-b5d29665b45b
Helpshift - Bots Analytics
por Helpshift
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Offers valuable insights around Bot activities and their performance
Helpshift Bots Analytics includes QuickSearch Bot and Custom Bot Analytics. The QuickSearch Bot analytics provides insights on key metrics such as invocations, FAQs shown, FAQs read, and overall Deflection rate. Custom Bot analytics includes metrics such as invocations, assignments, and outbound messages.
Visão geral
https://store-images.s-microsoft.com/image/apps.55742.664cc892-c78b-4f71-981a-3e0bbaba79e2.3ae4d674-7f04-4610-ae52-e94e7f053ab1.c06bef85-46ef-4171-bf7e-d82c425a5e85
https://store-images.s-microsoft.com/image/apps.42301.664cc892-c78b-4f71-981a-3e0bbaba79e2.bead37a6-b321-4b37-a0e2-dfaa482c2e75.4f430ae2-0955-4d30-9ffb-12e1b8e5d977
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