https://store-images.s-microsoft.com/image/apps.39213.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.ffea56b3-aeca-416b-8696-4cefe8f8bd40

Coherence Topics & Trends

Call Journey

Coherence organizes complex and unstructured data into topics & trends to produce true insights.

Unstructured data is complex and difficult to analyze. Call Journey’s Coherence leverages a range of artificial intelligence and machine learning logic to create structure and neatly put the pieces of the puzzle together deriving the reason for a customer contacting your organisation and the core topic discussed. Coherence can be used by Customer Success Managers, Contact Center Mangers, Business Analysts and Data Scientists to gain insights and drive action across a wide range of business activities including Customer Experience, Marketing, Sales, Contract Center and Risk & Compliance.

Em um relance

https://store-images.s-microsoft.com/image/apps.60502.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.3007d15f-185e-430e-8f33-3e8d8b844b24
https://store-images.s-microsoft.com/image/apps.5063.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.cb5ebea4-6da6-4729-b0ca-3991bdb58d0a
https://store-images.s-microsoft.com/image/apps.12607.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.723a11f1-9c8b-4da6-b4fc-274ba405136f
https://store-images.s-microsoft.com/image/apps.28286.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.12092e5a-b37b-4d48-869b-1039a9b2ccc0

Outros aplicativos de Call Journey