Video, Audio, Text based chatbot | Omni-Channel | Omni-Platform | Multi-Lingual | B2B | Al, ML, NLP
CoRover®, an award winning enterprise platform based on Artificial Intelligence (AI), Machine Learning (ML) & Natural Language Processing (NLP), provides Digital Assistants, to improve sales, save cost (33%), reduce support activities (70%) and improve customer/employee engagement & satisfaction.
Ask iRA, conversational AI platform based on AI, ML & NLP provides quick & auto response to the users' queries. CoRover Chatbot is capable of answering 150K users concurrently with the response time of less than 0.5 sec. So far, we got around 85% Excellent feedback from our users. 70 million+ unique users have accessed our Chatbot as a Service (CaaS)® from 186+ countries, handled 2 Billion+ interactions so far. Our Chatbot is powered by patent protected CoRover® Cognitive AI Framework; and it supports contextual workflows and dialog management by using the proprietary language CBML (Chatbot Markup Language). Integration is so simple that it would not take more than 10 minutes to integrate with any channel - website (platform agnostic), android app, iOS app, social media channels like Facebook, Microsoft Team, Skype, Slack etc. Our Chatbot supports multi-languages, with text, voice & video support. We have feedback module and have live analytics dashboard, with live chat option.