FOIA solution for Dynamics 365

The FOIA solution from MERP Systems is based on Dynamics 365 platform and Power Apps which helps to overcome your agency’s most complex processing challenges with following benefits:

• Automates the process for Government or States to validate requests from citizens, collect the information, redact any sensitive information, perform the legal review, process payment, and distribute the information.

• Provides annual, quarterly, Monthly reporting, audit, and records management.

• Correspondence to the Requester are listed in the Activities Timeline for future verification.

• Automatic SLA timers with auto-pause, resume, expire and cancel for specific days of a timeline.

• Supports automated workflows to streamline business processes.

• Automatic request assignment, task scheduling and reminders.

• Auto calculate the submissions based on working days, working hours and defined business closures.

• Auto calculate the expedite request fee-based on fee category and resource utilization

• Centralized processing from various request channels: web, Email, Postal Email, Online.

• Simplified uploads of documents, photos, and videos directly to the SharePoint.

• System is mobile and tablet friendly and cloud-ready module.

• Reduced risk of information lost as automatic backup is taken every day.

• Sort through active and archived requests, appeals, and documents with a quick and advanced integrated search engine

• Compare metrics, gain actionable insights, and improve your efficiency through interactive, role-based dashboards and analytic tools

• Give users access to only the information they need to see.