SCM® is a digital customer engagement platform hosted on MS Azure for Energy and Water Utilities
Energy and Water customers are demanding real-time digital engagement to manage services, view and pay bills, monitor energy and water use, and utilize Smart Home capabilities. SCM® provides a single platform to enable these interactions and more on Web, Mobile, SMS Text, Voice, and Social Media channels for Utility customers worldwide.
SCM®, together with Microsoft Azure, helps Energy and Water Utilities deliver:
The value proposition of SCM® is centered around-
Over the years, SCM® has proved to be a leading platform globally and is trusted by Utilities across the world. SCM® has provided significant returns to its businesses, some of which are-