Teams Business and Call Centre Telephony
por Voice Simplified Ltd.
Make a step change in your business telephony with Voice Simplified & Microsoft Teams
Voice Simplified’s focus is to design and build cutting edge, unified communications solutions that are easy to configure, cost effective and infinitely scalable. We provide a Microsoft Azure cloud-based Business Telephony and Contact Centre suite that fully complements the Office 365 Teams application.
Our target market is simply any business that wants to make a step change in their voice communications by moving to a Microsoft Teams collaboration-based approach. Our direct routing integration to Teams creates an immensely powerful communications platform able to make or receive voice calls from multiple devices anywhere in the world, providing a flexible alternative to traditional telephony solutions.
- Replace your existing PBX infrastructure, use Teams as your softphone and keep your existing VoIP/SIP desk phones all on our cloud PBX, giving users flexibility and choice with our multi-device feature.
- Provisioning of International, UK National, Non-Geographic telephone numbers and fibre internet circuits.
- A web portal to control all your telephony in one place, anywhere, anytime.
- Our telephony and call centre features include: intelligent call routing, interactive menus, queuing, call recording, agent monitoring, live call statistics, wall boards and screen pop functionality to complement web-based CRM applications
- Choose from our inclusive call packages or select traditional per minute billing
- Scalable from a single person business, up to large enterprise multi-location organisations, with offices in multiple countries.
- No long-term contracts, no upfront costs, no upgrade fees, only pay for the features you use, everything on a Pay as you go monthly subscription model.
- As a Telco and a specialist Microsoft Development Partner we offer services including: design, deployment, training and support.