Akari 3-day Firstline Worker Workshop

During the three days we will run through typical firstline scenarios and discuss patterns and practices for best enabling your firstline using Microsoft Teams, low code solutions with the Power Platform or providing easy access to internal content. With extensive solution development experience, Akari can help you improve workforce productivity through identifying top prioritised scenarios in your Firstline Workforce, leveraging the Teams platform. We will work with you to understand your environment and identify opportunities to help you achieve continuous business value from your Teams investment. With industry and technology experience, you can count on us as your trusted partner in your transformation journey.

During this 3-day engagement, we will deep-dive into the different problem areas of engaging with firstline workers across communication, collaboration, learning and access to corporate applications. We focus on the core pillars of connecting the workforce, digitising manual processes, empowering with devices and protecting your organisation. The agenda for the workshop is as follows:

Day 1:

Introductions Current state of play for firstline in the organisation Tools and services which support firstline and back-office Focus on connecting the workforce with Microsoft Teams, showing communication, walkie-talkie, praise, announcements and accessibility

Day 2:

Recap of day 1 Deep-dive into process digitisation with Power Automate, approvals and easy patterns to get started Shifts and time tracking Power Platform in Teams Connecting to LOB apps

Day 3:

Recap of day 2 Focus on accelerating on-boarding with live events, Steam for video content and training. Engaging firstline though Yammer, Viva and Teams channel seperation Finishing off with a look into firstline devices and the fully mobile experience