Business Central Service Mgmt: 1-Hr Assessment

Create a competitive edge with superior customer service operations that build customer loyalty while fueling profitability. Service Management can help your organization quickly respond to customer service requests, organize resources for maximum efficiency, and boost customer satisfaction. Furthermore, you can effectively manage contracts. Set up and track warranties, service level agreements (SLAs), contractual service periods, or response times to automate related service orders, capture data on contract fulfilment and history, and help ensure profitable quotes and agreements.

Agenda

• Remotely meet with key team member(s) to discuss internal production processes and requirements
• Show Service Management in Dynamics 365 Business Central to showcase a solution to the above requirements
• Identify future steps for success

Deliverable

• Deliver a summary of why Service Management in Dynamics 365 Business Central is beneficial or not for your organization

Background

Harwood Consulting, Inc., “Giving you time to do more business”, has been providing companies like yours with tailored business management resource solutions for accounting, ERP, human resources and payroll, fixed assets management, contact management, warehouse management, and manufacturing since 1991.

In short, since we’ve been a Certified Navision Solutions Center since 1997, we have extensive experience helping customers like you with Dynamics 365 Business Central since it’s using the same code base that we’ve been working with for over 20 years!