https://store-images.s-microsoft.com/image/apps.48259.2ab2d7fc-8022-4403-b1bf-b47c5594894f.04f56b18-682b-4ae1-a502-d8e677b98a33.9cc4488b-1cfa-41c0-864a-1040e4b12c05.png

Conclude

de Conclude AS

(1 classificações)

Cross-team collaboration and ticketing for streamlined support

Boost collaboration and manage support tickets, issues, incidents, and bugs from Microsoft Teams using Conclude Apps. All tickets and activities remain visible and organized inside Microsoft Teams and the Conclude Dashboard (our web-based UI). Additionally, you can unify chats and improve cross-team communication by connecting different Slack and Microsoft Teams with Conclude Link.

Conclude Apps – install no-code apps to manage support tickets, issues, incidents, bug tracking, and more.

Conclude Apps is best for:

  • Support tickets

  • Incident management

  • Bug tracking and reporting

How does the ticketing feature work?

  • A Conclude app (e.g. Support) is installed in the selected channel where tickets are opened

  • Members are invited to collaborate inside the channel to resolve the issue or incident

  • All tickets are archived and recorded in Microsoft Teams and the Conclude Dashboard

Conclude Link – connect Microsoft Teams with Slack for direct chats and seamless cross-team collaboration.

Conclude Link is best for:

  • Connecting Slack and Microsoft Teams

  • Collaborating from your preferred platform

  • File sharing and direct chats between both programs

The Dashboard

  • The Dashboard inside Microsoft Teams allows users to customize their apps

  • Track activities and get a quick overview of open and closed tickets or issues in one place

  • Filter the Dashboard for all types of activities and re-open concluded tickets as needed

  • Get access to important insights and key metrics to detect trends over time

  • The Conclude Dashboard (web-based UI) can also be accessed via the Conclude website

Please note: a Microsoft Teams tenant admin needs to do a first sign-up before any other tenant user can install and use an app.

Align people in one place and reduce information silos with Conclude for Microsoft Teams. Try Conclude free for 30 days.

Links:

Pricing and Plan Options https://conclude.io/pricing/

Sign up here https://conclude.io/getstarted

Book a demo https://conclude.io/getstarted/request-demo

Developer’s Guide https://conclude.io/doc/developer/

Quickstart Guide https://conclude.io/quickstart/

For additional support in setting up Conclude, contact us.

Blog https://conclude.io/blog/

Capacidades da aplicação

Quando esta aplicação é utilizada,
  • Pode enviar dados através da Internet
  • Esta aplicação pode aceder a informações pessoais na mensagem ativa, como números de telefone, endereços postais ou URLs. Esta aplicação poderá também enviar estes dados a um serviço de terceiros. Não podem ser lidos ou modificados outros itens na sua caixa de correio.

Visão geral

https://store-images.s-microsoft.com/image/apps.56492.2ab2d7fc-8022-4403-b1bf-b47c5594894f.04f56b18-682b-4ae1-a502-d8e677b98a33.b3c7b639-6818-48fc-b4ef-2313a0e67c92.jpeg
https://store-images.s-microsoft.com/image/apps.59388.2ab2d7fc-8022-4403-b1bf-b47c5594894f.04f56b18-682b-4ae1-a502-d8e677b98a33.e963206d-0f00-4d86-8cb2-5595428572d0.jpeg
https://store-images.s-microsoft.com/image/apps.60877.2ab2d7fc-8022-4403-b1bf-b47c5594894f.04f56b18-682b-4ae1-a502-d8e677b98a33.781b202c-5e9e-4110-98cc-abb4c3e94ed9.jpeg
https://store-images.s-microsoft.com/image/apps.12576.2ab2d7fc-8022-4403-b1bf-b47c5594894f.04f56b18-682b-4ae1-a502-d8e677b98a33.d798589f-427c-4772-9a6b-eb519397a0c7.jpeg