Training & Support Solution for Protecting + Governing Sensitive Data Process Adoption

24x7 On-demand end user adoption support and training after a new Microsoft 365 data governance and protection implementation or transition

Alithya is a global provider of lifecycle technology adoption solutions and offers a complete package for Microsoft 365 data governance and protection implementations or transitions, with services including project management, learning, and support tailored to your enterprise needs. Our solution will ensure the successful adoption by end users of new security processes, procedures, and solutions that were implemented by your organization around protecting and governing sensitive data.

Packages can be created for a wide range of Microsoft 365 data protection and governance migrations

• Data Governance: We provide support, training, and optional workshops for your internal data standards and policies, covering SharePoint, Teams, & Yammer governance, retention policies, sensitivity labels, web filtering, etc.
• Data Loss Prevention: End-user support and training on data loss prevention policies and best practices, handling sensitive data, restrictions, file recovery, protected folders, etc.
• Cloud Data Protection: End-user support and training for migrating user data to cloud solutions (OneDrive, SharePoint), eDiscovery, data retention, and management.

Alithya’s adoption package include 90-days of the following:

Project Management Services

Our Project Managers will assist and guide you through your transformation.

• Discovery and assessment
• Planning and scheduling
• Communications development
• End user training consulting

End User Learning

Flexible, scalable, readily available employee skilling with a set number of:

• Instructor-led training sessions
• Self-help resources

End User Support

Experts available 24x7, 365 days a year to augment your help desk.

• Live On-demand support via chat or phone
• Self-help resources (Reference Guides)
• Analytics and Reporting