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IBM Dynamics 365 Template for Automotive

IBM-USA-NY-Armonk-HQ-4969844-GBS-MSLABS

IBM Dynamics 365 template provides the digital transformation platform for automotive clients.

IBM Dynamics 365 template for Automotive addresses these challenges by connecting the dealer process with the OEM through a connected lead, sales, customer service and marketing process served by customer and vehicle master data.

This enables a consistent customer journey, surfacing a 360 view of the customer and vehicle to the OEM to enable automated digital communications and an improved level of customer service.

The template also includes an approach, underpinned by methods and templates to accelerate a multi country roll out of these components to maximise solution value and impact. 

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