HPT Frontline Worker Solution_02 days Workshop

Transform your organization with a universal hub for productivity and communication with Microsoft Teams by empowering the people who engage your customers first with modern tools, devices, and services that raise productivity, streamline communication, and close gaps in your security and compliance posture. HPT Vietnam Corporation can show you the way to drive digital transformation for frontline workers to enhance efficiency and effectiveness, create better business outcomes, and increase profitability. HPT Vietnam Corporation since its establishment, is being distinguished with several awards for its excellence in projects’ delivery and know-how, helps organizations to achieve their digital transformation goals, by offering unrivalled certified expertise and innovative solutions in Microsoft technologies. With the Frontline Worker Workshop for Microsoft Teams, our certified team will work with you to help maximize the impact of your Frontline Workers. During the workshop, we will help you assess your Frontline Workforce needs, show you tools that can speed delivery of the outcomes you require and develop a solution plan tailored for your organization. Workshop Agenda: Day 0: Prepare - Pre-Engagement • Kick-off meeting – understand the opportunity for frontline workers • Identify executive sponsors and business stakeholders including ITDM • Pre-engagement questionnaire Day 1: Envision – Frontline Worker critical Insights • Drive intent through envisioning the solution plan development • Conduct Customer Immersion Experience • Identify frontline worker challenges and pillars Day 2: Design and Plan - Define a Strategy • Deep dive on frontline worker challenges and map to scenarios • Define high-level plan • Work with customer to drive pilot or proof of concept Workshop Outcomes: We’ll work with you to: • Identify and prioritize key use case scenarios • Explore opportunities to streamline business processes and improve productivity outcomes • Provide an implementation plan