The OmniCom Digital Business Transformation Platform enables companies to align and empower all functions to focus on the customer across channels – Web, Mobile, Phone, and Offline.

It provides companies with a customer-centric digital hub that enables all business functions to serve the customer in an integrated fashion while giving the customer the ability to interact with the relevant function when and where required.

It also enables a customer-focused “Outside-In” approach that drives transformation across all functions in a unified manner (driven by proven, home-grown Sambaash Best Practices). The outcome is a consistent customer experience & messaging across all functions and channels powered by an integrated and seamless system with real-time insights to monitor business performance.

Key Benefits:

Always “ON” Sales & Marketing

Persona-based Customer Journey

Intuitive Leads & Pipeline Management

Uber-ised Customer-to-Sales Connect

360° Customer View across Teams

Workflows & Paper-Free Processes

Real-time Business Performance Monitoring

Supported Edition: This app supports the Essentials Edition of Dynamics 365 Business Central.

Supported Countries: All countries where Microsoft Dynamics 365 Business Central is available.

Supported Languages: This app is available in English.

OmniCom

Автор: Sambaash Pte Ltd