Автор: Sambaash Pte Ltd
Marketing, Sales, and Enterprise Commerce Working Together Seamlessly
The OmniCom Digital Business Transformation Platform enables companies to align and empower all functions to focus on the customer across channels – Web, Mobile, Phone, and Offline.
It provides companies with a customer-centric digital hub that enables all business functions to serve the customer in an integrated fashion while giving the customer the ability to interact with the relevant function when and where required.
It also enables a customer-focused “Outside-In” approach that drives transformation across all functions in a unified manner (driven by proven, home-grown Sambaash Best Practices). The outcome is a consistent customer experience & messaging across all functions and channels powered by an integrated and seamless system with real-time insights to monitor business performance.
- Always “ON” Sales & Marketing
- Persona-based Customer Journey
- Intuitive Leads & Pipeline Management
- Uber-ised Customer-to-Sales Connect
- 360° Customer View across Teams
- Workflows & Paper-Free Processes
- Real-time Business Performance Monitoring