ServiceTeam ITSM Essentials


Conceived in Power Apps, ServiceTeam is designed for Microsoft Partners, MSPs and Customers.

Overcome silos. Lower Operational Costs. Leverage Familiar Tools. Modernize. Deliver Exceptional Service.

Built for Microsoft Partners, MSPs and Customers by a Microsoft Partner, ServiceTeam® ITSM Essentials takes a fresh approach to the service desk agent experience with a simplified and high-performance interface focused on the activities most important to you and your customers. Native to the Microsoft Power Apps and Dynamics 365 environment, ServiceTeam lets you achieve excellent customer service—supporting business growth by keeping your customers more than satisfied. Visit us at Free Trial Available.

Key Benefits:

Leverage Microsoft Technologies

  • Capitalize on already-in-place Microsoft tools and skillsets.
  • Benefit from all the investments Microsoft makes in new & emerging technologies.
  • Deliver exceptional service by leveraging your current & future investments in Microsoft technology.


Support Business Growth

  • Respond quickly & accurately to issues & requests.
  • Critical information & data at your fingertips.
  • Follow proven ITIL® best practices.

Get Answers and Intelligent Insight

  • Enriched Power BI reports and analytics right-out-of-the-box.
  • Gain clarity, visibility & a 360-degree view of your customer.

Go Beyond Case Management and Improve Service Delivery

  • Standardize, categorize and track incidents and service requests for faster & more effective resolution.
  • Streamline operations to be more customer-centric, driving repeat business, while keeping costs low.
  • Leverage a multi-tenant architecture - ideal for MSPs & partners supporting many customers.

Contact us for a free trial at
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