Backbase as a Service MHI - Help banks & credit unions own and master the customer engagement layer
Backbase is on a mission to re-architect banking around the customer. We created the Backbase Engagement Banking Platform, a unified platform with the customer at the center that helps banks orchestrate seamless journeys across every stage of the customer lifecycle. Covering everything from customer onboarding, customer servicing, customer loyalty, and loan origination, our award-winning solution easily plugs into existing core banking systems and features pre-integrations with the latest fintechs so financial institutions can innovate at scale.
Microsoft Cloud for Financial Services and the Backbase Engagement Banking Platform are here to help you power the entire customer lifecycle with our powerful front-to-back interface. Simply put, the Backbase Engagement Banking Platform makes it simple to enhance customer engagement – including solutions for onboarding, lending, and digital banking.
The Backbase Engagement Banking Platform is tightly integrated with Microsoft Cloud for Financial Services, empowering your employees to deliver exceptional customer-first assistance. Together, Backbase and Microsoft’s offering can help you accelerate customer onboarding and improve up-sell and cross sell opportunities (top-line growth), all while reducing servicing and retention costs (bottom-line).