https://store-images.s-microsoft.com/image/apps.64669.8036946f-4c02-466d-a4ab-493c1f3d1b77.46bb16fa-67c2-43a6-92f9-4fb313e790fb.0243435a-3571-4f59-8af1-d486cc982a8d
NICE CXone Agent for Microsoft Dynamics
Автор: NICE
Just a moment, logging you in...
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
NICE CXone Agent for Microsoft Dynamics consolidates your customer context and contact center controls into a single interface, for more efficient agents and exceptional experiences. With quick and easy access to the tools and information they need, agents can handle more interactions in less time—and deliver more personalized service. Use your Microsoft Dynamics CRM data to identify customers and connect them to the ideal agent, improving first-call resolution, average handle time, and customer and agent satisfaction. Deploy in hours and scale as your business needs evolve.
Быстрый обзор
https://store-images.s-microsoft.com/image/apps.9470.8036946f-4c02-466d-a4ab-493c1f3d1b77.46bb16fa-67c2-43a6-92f9-4fb313e790fb.41c22fcf-0114-471e-8971-69a880d0300b
https://store-images.s-microsoft.com/image/apps.38001.8036946f-4c02-466d-a4ab-493c1f3d1b77.46bb16fa-67c2-43a6-92f9-4fb313e790fb.ee3ba650-8321-4e9a-8c7f-6966d92d4892
https://store-images.s-microsoft.com/image/apps.58535.8036946f-4c02-466d-a4ab-493c1f3d1b77.46bb16fa-67c2-43a6-92f9-4fb313e790fb.1e3b76e0-84b2-49b5-9b3c-f41d01605eef
Другие приложения из NICE
NICE CXone Agent for Microsoft TeamsNICEPre-built CXone and Teams integration that enables company-wide collaboration for faster service
+1
Applicable to:
SaaS
NaN out of 5
NICE CXone Agent for Microsoft DynamicsNICEIntegrate CRM and contact center controls for more efficient agents and exceptional experiences.
+4
Applicable to:
SalesCustomer ServiceField ServicePower Apps
NaN out of 5
NICE Actimize Financial Crime and ComplianceNICEAML, Fraud, Financial Markets Compliance, Investigations, Case Management and Data Intelligence
+1
Applicable to:
SaaS
NaN out of 5
NICE InvestigateNICECloud-based Investigation & Digital Evidence Management SaaS Software
+1
Applicable to:
SaaS
NaN out of 5
NICE CXone Voice Connectivity for 365NICEGlobal, carrier-grade voice services—delivered over a secure connection
+1
Applicable to:
SaaS
NaN out of 5