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PureCloud Data Actions for Dynamics CRM 365

Автор: Genesys

PureCloud Data Actions for Dynamics CRM 365

Set of pre-configured web service calls for use in your PureCloud call flows to data enable your contact center's IVR. Data enabled IVR's offer intelligent routing decisions, business process automation, self-service workflows, and caller experience personalization. Through the use of these data actions, PureCloud offers all of these capabilities and more in a simple to install package to leverage all of the customer insights you have collected in Dynamics CRM 365

Быстрый обзор

https://store-images.s-microsoft.com/image/apps.15477.425719b3-cff9-418a-827d-7f564f3a68b6.22c7d729-a66c-46cd-8671-487e48e8ffbf.e76507dc-89d5-4aa6-accb-1e8c4edcf139
https://store-images.s-microsoft.com/image/apps.10955.425719b3-cff9-418a-827d-7f564f3a68b6.22c7d729-a66c-46cd-8671-487e48e8ffbf.a07977a9-7393-4bbb-8c4d-33e3341ccf71