https://store-images.s-microsoft.com/image/apps.23493.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.3575b54b-19d2-47fc-b896-7cf343f649bf.png
Zendesk Support for Outlook
od: Zendesk Inc
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Create and escalate seamlessly any email to a ticket in Zendesk Support
There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk Support for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk Support.
With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.
You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.
Možnosti aplikácie
Keď sa táto aplikácia používa,
- Môže odosielať údaje cez internet
- Táto aplikácia môže čítať alebo upraviť obsah ľubovoľnej položky vo vašej poštovej schránke a vytvoriť nové položky. Môže získať prístup k osobným informáciám, ako sú napríklad informácie o tele, predmete, odosielateľovi, príjemcoch alebo prílohách, v ľubovoľnej správe alebo položke kalendára. Tieto údaje môže odoslať službe tretej strany.
Súhrnný prehľad
https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
https://store-images.s-microsoft.com/image/apps.310.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.9cc368d1-4f1e-4fc4-bb96-c5dc45b23e76.png