OneDirect - Service Cloud - Starter

od: ODCEM Technologies Pvt. Ltd

Industry leading omni-channel customer engagement, helpdesk and customer service platform

OneDirect has been one of the leaders in the omni-channel customer engagement space. The Service Cloud platform allows you to manage calls, emails, social channels, digital footprints like google reviews, app store reviews, e-commerce reviews, etc. from a single place.
The starter package is built for small teams with less than 20 customer service reps working on standard support channels with a 99.5% uptime commitment. 

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