Catapult will leverage our proprietary diagnostics process to evaluate the performance and overall health of your Microsoft Dynamics Sales, Customer Service, Field Services, or custom xRM application.

We will provide you with a Health and Performance Optimization Plan.

Agenda

Week 1

• Kick-Off
• Perform Application Health Check
• Create Application Performance Assessment Scripts
• Start Performance Assessment

Week 2

• Complete Performance Assessment
• Review Performance Diagnostics
• Prepare and Present Deliverables with Findings

Deliverables

• Health Check Report – Standard Catapult document describing issues with the customers Dynamics system including but not limited to issues with workflows, configuration, plug-ins, reports and automated processes.

• Issue Remediation Plan – Plan for resolving issues with the Dynamics system

• Performance Optimization Plan – Review of Dynamics performance issues and a plan for correction/optimization

Note

During this 2-week assessment, we will work with your system administrators on location to evaluate the health of your Dynamics implementation.