https://store-images.s-microsoft.com/image/apps.44709.1141a5a5-b762-4bdb-96f5-0388451edce3.126b46fc-1d7f-4e00-917a-565f48611955.b391edfb-3acb-40b2-8a33-e967b68440b2

OMNI Commerce 1 week workshop

HCL Technologies

A series of workshops among your leadership of Sales, and Marketing and our Industry experts on identifying existing retail business model, plans, and strategy with Microsoft Cloud for Retail.

A series of 45-Min workshop session planned across 1 week to build an Organizational assessment, and a OMNI Dynamics 365 Commerce strategy report.

Discussions agenda: Day 1 & 2: Business & Service Model, Customer Buying Process, Engagement touch points, Customer Value & Satisfaction Criteria, OMNI Maturity Index, etc… Day 3 & 4: CIO/CTO to list current application landscape.
Day 5: Dive deeper into Dynamics 365 stack including “Dynamics 365 Commerce”, “Marketing” and “Customer Insights”.

Hiter pregled

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