Hexaware helps clients develop a customer relationship management (CRM) to orchestrate and enhance Sales processes, customer and activity management with Dynamics unified User interface, optimized, sustainable and scalable solution.

Our offer enables realization of below functionality with configuration:

• Streamline Lead Management, Opportunity management, Quote and Order Management processes with Multi-channel Engagement and Optimized staged processes
• Integration with LinkedIn for expanding your network and build trusted relationships
• Enable Single view of Customer and related Insights
• Enable insight driven sales processes
• Plan, Run and Monitor focused campaigns
• Track Sales Productivity and Enable Forecasting

This solution will enable you to

• Generate campaign target lists for contacting to right people
• Digitize and make order to cash process efficient
• Integrate with Office productivity tools for enhancing collaboration and content management
• Manage and close deals by connecting with right decision makers
• Sell smarter, anywhere using rich, modern mobile apps providing contextual information and task flows
• Optimize sales effort and know what steps to take next to close deals faster with insight driven guided sales process
• Set team member goals, monitor results, provide feedback and coach in real time
• Manage pipeline with pre-built interactive reports and dashboards and enable forecasting.

Outcomes :

• Increase Sales productivity and collaboration. Free up Sales Reps time to spend more time with Customers, enable better decision making
• Increased revenue with multi-fold increase in Wins rate, deal Size, and number of opportunities
• Increase in value-based customer base and accelerate sales cycle
• Improve customer satisfaction – One on one customer engagement and conversations

Estimated price is based on scope of work.