Dynamics 365 for Customer Service: 1-Hr Briefing


An overview of how Microsoft Dynamics 365 for Customer Service can help you deliver world-class customer service that leads to loyalty.

JourneyTEAM is an award-winning Microsoft Gold Partner that will provide you with a free, 1-hour briefing on Dynamics 365 for Customer Service.

Our industry-leading solution architects will help you evaluate and put together a technology roadmap for the future to earn customers for life. They will dive into how Dynamics 365 Customer Service can improve your customer service through offering a single, unified experience that delivers an end-to-end service across all departments.


By the end of this briefing you will understand how Dynamics 365 for Customer Service can:

  • Help you earn customer loyalty and deliver more personalized service
  • Give you deeper insights with a 360-degree customer view
  • Empower your workforce to deliver faster, more consistent support
  • Make it easy for your customers to help themselves and find their own answers
  • Use social media and real time analytics
  • Adapt to changing needs and market trends
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