NetNordic Teams Telephony: 10-week Implementation

NetNordic Norway AS

NetNordic Teams Telephony gives you full telephony functionality in Microsoft Teams using the Microsoft 365 platform with Teams Phone System as a Hub for all communication and collaboration.

NetNordic offers an end to end service of Microsoft Teams telephony. Delivered as an integrated solution with Direct Routing as a Service with Teams Phone System, operator services, and Contact Center combined with critical needs for telephony. NetNordic takes an end-to-end responsibility with a single point of contact for all telephony as a trusted advisor with configuration and optionally management of Teams Phone System in Microsoft Office 365.

Scope for work for delivery for Microsoft Teams telephony - No lock-down on your Teams service with your operator agreement - Bring your existing carrier with NetNordic Operator Independent Direct Routing for Teams. - Seamless migration - Combine multiple carriers - Contact Center integration - Start-up and planning to clarify the functional and technical layout - Establishment of Microsoft Teams using NetNordic SBC for Direct Routing as a service with 99.9% SLA uptime per month - Delivered in Azure, on-premise, or in NetNordics datacenter - Installation and setup according to detailed solution design - Seamless migration - Setup according to NetNordic best practice - Continuation of existing telephone numbers - Installation Testing - Assistance for acceptance testing - NetNordic System Documentation - Project Management - User Adoption

Optional managed service Teams Phone System - Single point of contact with guaranteed response time - NetNordic service and support agreement for Microsoft Team Phone System with agreed response time - Bronze, Silver, or Gold - Advanced User Experience insight - Phones and headsets with Device Management - Price per month/user

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