https://store-images.s-microsoft.com/image/apps.10116.1da47670-4f11-4064-88f9-f348f52731f9.0bfdcee0-466e-4142-a820-f4df3a9068c6.bb875468-0bc0-4424-b026-8332a5b80003

Modernize Communications: 2-day Cloud Accel Wkshop

Poly

This remote workshop is designed to help Poly Customers experience Microsoft Teams Calling through immersive experiences, use-cases, and deep-dive planning, resulting in actionable recommendations.

Agenda

Day 1 a. Assess (Pre-work questionnaire). - 60 mins b. Identify key business decision maker stakeholders. - 30 mins c. Gather information about Customer environment. - 60 mins d. Research Customer challenges and opportunities. - 60 mins 2. Evolution of Voice - 60 mins a. Demonstrations i. Microsoft Teams Calling

  1. Microsoft Teams to Microsoft Teams calling
  2. Microsoft Teams to PSTN calling
  3. PSTN to Microsoft Teams calling ii. Microsoft Teams Devices - 60 mins
  4. Headsets
  5. Phones
  6. Speakerphones iii. Advanced scenarios - 60 mins
  7. Executive/admin delegation
  8. Call queue and auto-attendant
  9. Attendant console
  10. Analog Devices (elevator phone, common area, waiting room, alarm systems, paging systems)
  11. Contact Center integrations b. PBX to Microsoft Teams journey

Day 2

  1. Build the Plan a. Adoption Change Management - 60 mins i. Communication ii. Training b. Scenario Discovery - 60 mins i. User analysis ii. Telephony to Microsoft Teams analysis iii. Feature mapping c. Workload Analysis - 60 mins i. Licensing - 30 mins ii. Phone System iii. Calling policies d. Closeout - 60 mins

  2. Deliver the Plan - 60 mins a. Findings and recommendations b. Customer deployment plan c. Next steps and actions

Workshop outcome: – Evaluation of your current telephony and PBX needs. – Environmental and workload analysis. – Demonstrate the end-to-end Microsoft Teams Calling experience. – Direction on how to transform various user profiles into modern collaboration and communication environment. – Customized report-out with actionable recommendations you can follow to enable and adopt Microsoft Teams for Calling.

Hiter pregled

https://store-images.s-microsoft.com/image/apps.30988.1da47670-4f11-4064-88f9-f348f52731f9.0bfdcee0-466e-4142-a820-f4df3a9068c6.9fb40ed9-60e9-4c61-8492-bae1c7b3354b
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