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To provide a summary analysis of the existing Telephony/PBX estate, discuss the art of the possible, and build a high-level vision plan to successfully migrate to Microsoft Teams Calling
Teams phone is an excellent opportunity to maximise savings and productivity efficiencies by migrating voice from traditional PBX infrastructure to a modern integrated communication platform.
The workshop is designed to guide you through the process of a simplified enterprise voice solution with reliable, high-quality, integrated calling.
Through ‘art of the possible’ demonstrations, use case design and deep-dive planning, you will obtain actionable recommendations to deploy and adopt Microsoft Teams Calling with phone system.
SCC Collaboration will cover the current system with what is used today, such as Call Queues, Auto Attendants, Call Recording, and Contact Centres, to name a few.
This will enable the customer to understand if they can retire their legacy PBX and migrate into Microsoft Teams.
The Workshop can be delivered remotely or in-person.
The workshops will be delivered by our professional services team, engaging with your business decision makers, technical team and change managers, to ensure we cover all aspects of your Teams deployment.