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Value and Competitive AdvantageCapgemini Group

+3

VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.

1 out of 60

UNITE: Omnichannel for Dynamics Customer ServiceINFINITY TECHNOLOGY SOLUTIONS

+1

For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.

2 out of 60

Dynamics 365: 1 Tag Workshop | Arvato SystemsArvato Systems

+3

Dynamics 365 | Workshop

3 out of 60

Dynamics 365: 2 Wochen Proof of Concept | Arvato SystemsArvato Systems

+3

Dynamics 365 | Proof of Concept

4 out of 60

Dynamics 365: 8 Wochen Implementierung | Arvato SystemsArvato Systems

+3

Dynamics 365 | Implementierung

5 out of 60

Omnichannel Contact Centre: 12 Wk+ Implementation for AI-driven Customer SupportEnterprisecloud

+3

Deliver Seamless, AI-Powered Customer Support with Dynamics 365 Transform Customer Service with Microsoft Omnichannel Contact Centre Transform Customer Service with Microsoft Omnichannel Contac

6 out of 60

TruNorth Dynamics Discovery Call for Dynamics 365TruNorth Dynamics

+3

Transform your business with TruNorth Dynamics' personalized solutions and expert guidance using Dynamics 365

7 out of 60

Dynamics 365 Customer Service Express - Implementación en 1 mesAW Latam

+1

Solución Express para la gestión del Servicio al Cliente

8 out of 60

Copilot 1wk Activation Assessment: Dynamics 365 Customer ServiceVelrada

+3

Prepare your organisation for the capabilities of Copilot in Dynamics 365 Customer Service

9 out of 60

Dynamics 365 & Power Platform ImplementionSirocco

+3

Use intelligent insights to power digital transformation through Dynamics 365 Sales, Customer Servicde and Power Platform

10 out of 60

From On-premises to CloudSirocco

+3

This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.

11 out of 60

Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloud

+3

Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.

12 out of 60

Dynamics 365 CRM Sales Implementation Package 4-Week PackageUniverseit

+3

We will help you setup and implement your Sales module in Dynamics 365

13 out of 60

Safety & Recall SolutionTech Mahindra Limited

+3

The platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.

14 out of 60

Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige AB

+3

Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.

15 out of 60

Subscribe.NxtTech Mahindra Limited

+3

A subscription-based platform to manage products and services

16 out of 60

Autonomous Agent Website Q&A WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT

+3

The goal of this workshop is to empower organizations to enhance website interactions using Microsoft Copilot by implementing both structured and dynamic conversational approaches.

17 out of 60

Facebook Copilot Agent Innovation WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT

+3

This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.

18 out of 60

Deploy your Copilot for Service for Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeksBizapp

+3

Boost business productivity by embedding advanced AI for Services capabilities into Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeks applications within 4 weeks.

19 out of 60

AI-Powered Contact Center and Voice TransformationBizapp

+3

Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!

20 out of 60

Factor Quick Start for Dynamics 365 Customer ServiceFactor Tech

+3

Modern service desk solution deployed in 5 weeks by Australian Microsoft specialists. Maximise Dynamics 365 Customer Service with FormFactor integration and AI-powered Copilot features.

21 out of 60

Salesforce to Microsoft Dynamics 365 Migration Workshop & AssessmentSikich LLC

+3

This workshop is for Salesforce users who want to evaluate a move to Dynamics 365 CRM

22 out of 60

CX Success Program Diamond SubscriptionCongruentX LLC

+3

The Diamond plan is our most comprehensive offering, perfect for organizations that want to go beyond CRM adoption and optimization to drive real business outcomes

23 out of 60

Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta Masters

+3

Automate Invoice Capture with Microsoft Dynamics 365 Finance

24 out of 60

Axapta Masters Contact Center Solution - 2 days assessmentAxapta Masters

+3

Enhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.

25 out of 60

HCLTech's Nuance to Microsoft Dynamics 365 CCaaS Migration Assessment ServicesHCL America Inc_HCLT

+3

HCLTech's Nuance to Microsoft Dynamics 365 Contact Center Migration Factory help enterprises transition from legacy contact centers to Microsoft Dynamics 365 Contact Center, first co-pilot solution.

26 out of 60

CX Success Program Gold SubscriptionCongruentX LLC

+3

CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more

27 out of 60

Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.CongruentX LLC

+3

Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.

28 out of 60

Alfapeople: Digital Contact CenterALFAPEOPLE

+1

Modernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure

29 out of 60

SalesForce to Dynamics 365 Migration AssessmentBizapp

+3

Streamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration

30 out of 60

CRM for BankAwara IT Kazakhstan LLP

+3

Optimize your Bank’s performance with a comprehensive Dynamics 365 solution — CRM for Banking, with integrating credit automation, customer insights and cross-sales.

31 out of 60

Dynamics 365 Customer Service ImplementationZion Cloud Solutions

+3

Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers

32 out of 60

Modern Experience - Dynamics 365 Sales, Marketing, & ServicesSonata Software Ltd.

+3

Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.

33 out of 60

CRM for BrokersAwara IT Kazakhstan LLP

+3

Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.

34 out of 60

Dynamics 365 Rapid Rollout ImplementationEllipse Solutions

+3

Get to go-live faster and start utilizing your new solution with Dynamics 365 Rapid Roll-Out!

35 out of 60

CRM for Contact CenterAwara IT Kazakhstan LLP

+3

Unified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards

36 out of 60

Implementation of Dynamics 365 Contact Center and Microsoft AI Service Agents by C-venC-ven Technologies

+1

Moderniza tu centro de contacto con una solución omnicanal basada en Dynamics 365 Contact Center. Habilita a tus agentes con inteligencia artificial integrada a través de Microsoft Copilot

37 out of 60

Microsoft Copilot for Customer Service: Quicker Resolutions, Happier Customers - 1 Hr. WorkshopWebSan Solutions Inc.

+3

This workshop shows how Microsoft Copilot in Dynamics 365 Customer Service helps agents summarize cases, draft responses, detect sentiment, and suggest solutions—all while reducing manual effort.

38 out of 60

Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstar

+3

Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services

39 out of 60

Microsoft Dynamics 365 Copilot: Tailored 4-Week ImplementationConfiz Limited

+3

Kickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.

40 out of 60

BDO Dynamics 365 Transformation Toolkit for Wholesale DistributionBDO Digital, LLC

+3

Transform your business with BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution

41 out of 60

BDO Dynamics 365 Transformation Toolkit for ManufacturingBDO Digital, LLC

+3

Transform your business with BDO Dynamics 365 Transformation Toolkit for Manufacturing

42 out of 60

Hexaware Digital Contact Center and CX TransformationHexaware Technologies

+3

Empowering customer engagement and enhancing customer experience with Microsoft Dynamics 365 Digital Contact Center and contact center augmentation.

43 out of 60

Integration Solution Workshop for Dynamics 365 and Power PlatformxRM Technologies

+3

Detail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.

44 out of 60

Dynamics 365 - 311 Modernization AssessmentUpzoids

+3

Assess your municipality’s 311 service management capabilities and receive a tailored modernization roadmap aligned with Microsoft Cloud technologies.

45 out of 60

Dynamics 365 Sales Service: 6 Weeks Proof of ConceptUpzoids

+3

Drive smarter, faster sales execution with a ready-to-deploy Dynamics 365 Sales PoC designed to validate value in just 6 weeks.

46 out of 60

UpCITY 365 ServiceUpzoids

+3

Simplify how your city manages citizen service requests

47 out of 60

Atos || Citizen 360 SolutionAtos International SAS

+3

360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure

48 out of 60

BDO Dynamics 365 Transformation Toolkit for Non-ProfitBDO Digital, LLC

+3

Transform your business with BDO Dynamics 365 Transformation Toolkit for Non-Profit

49 out of 60

Website ROI EvaluationAvanade, Inc.

+3

Avanade’s three-week Website ROI Evaluation helps you examine your current ecosystem and future goals to build an actionable plan designed to deliver greater value from your digital investments.

50 out of 60

BDO Dynamics 365 Transformation Toolkit for Banks and Credit UnionsBDO Digital, LLC

+3

Transform your business with BDO Dynamics 365 Transformation Toolkit for Banks and Credit Unions

51 out of 60

AI-Powered Customer Service EvaluationAvanade, Inc.

+3

Designed help you identify the highest business impact initiatives for modernizing the contact center and making the case for modern, AI-powered customer service.

52 out of 60

Dynamics 365 Support As-a-ServiceAvanade, Inc.

+3

Dynamics 365 Support As-a-Service is a scalable, cost-effective subscription service for managing critical business applications.

53 out of 60

Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN

+1

Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware

54 out of 60

Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics

+2

This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows

55 out of 60

Dynamics 365 CRM, Marketing & Service Readiness Assessment – Experience DigitalExperience Digital

+3

A free session to review your sales, marketing, and service processes. We'll assess how the Dynamics 365 suite of applications can work for you and provide clear, practical recommendations.

56 out of 60

Assessment para Contact Center Dynamics 365 – 1 SemanaAW Latam

+1

¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.

57 out of 60

Envisioning Gratuito: Explorá el potencial de Contact CenterAW Latam

+1

Descubrí cómo transformar tu atención al cliente con IA y omnicanalidad

58 out of 60

CCaaS AssessmentHitachi Solutions

+1

This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.

59 out of 60

Implementación Fast Contact Center y Customer ServiceAW Latam

+1

Levantá tu Contact Center en 4 semanas con Dynamics 365 con IA

60 out of 60

Dynamics 365 Customer Service

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