https://store-images.s-microsoft.com/image/apps.57578.da666799-9c7c-4caf-9a08-9589d2b58ff5.8dc2e8b2-0ec1-4532-9bee-40c2349e313c.97be71b0-eb2e-4a13-88c1-a85a678fdafe
Advanced Field Service
avtor: HSO
Just a moment, logging you in...
Accelerate your business with world-class end-to-end field service management!
For professional service organizations, managing every aspect of the end-to-end cycle of field service management is critical. In an ever-changing world with a growing focus on servitization field service organizations must adapt.
We realize that to maintain a competitive advantage, you must accomplish more with less staff, while customers demand higher service levels. We understand your need to streamline operations when facing increased competition and cost-cutting initiatives. Back end automation is one of the biggest drivers of revenue growth for field service companies. Microsoft Dynamics 365 for Field Service allows organizations of any size to deliver intelligent, world-class field service, managing all aspects of the end-to-end field service management cycle.
Benefits
• Customer Asset and Agreement information directly available for employees in cases• Work Orders executed under Warranty and Agreement Coverage
• Improved billing accuracy by automatic Warranty and Agreement Coverage detection
• A solid basis for the implementation of Microsoft Dynamics 365 for Field Service
• Higher potential for Power BI reporting through many additional entities
Features
• Cases: • Service Category & Case Incident Type • Link Customer Asset and Agreement in Cases • Automatic Agreement SLA detection • SLA Work Order KPI’s• Customer Assets: • Customer Asset Type & Customer Asset Group • Customer Asset Warranty Terms • Customer Asset Structure Designer, Templates & Template Designer • Customer Asset Type Dependent Incident Type Defaults
• Agreements: • Agreement Customer Assets • Agreement Type for categorizing Agreements • Agreement Coverage Terms • SLA’s for Customer Assets covered in an Agreement and integrated with Cases & Work Orders • Comprehensive Agreement Quotation • Agreement Indexation & Renewal
• Work Orders: • Automatically apply Warranty and Agreement Coverage to Products and Services • Work Order Fixed Price Invoicing using an Invoice Schedule • Hourly Rates by resource or resource role • Overtime Surcharge for working outside office hours • Automatic load of Customer Asset Type Incident Type Defaults • Comprehensive Work Order Quotations • Backward and forward dating for discount search with Coverage Discount Date
Hiter pregled
https://store-images.s-microsoft.com/image/apps.64492.da666799-9c7c-4caf-9a08-9589d2b58ff5.8dc2e8b2-0ec1-4532-9bee-40c2349e313c.ac208829-db12-4aa8-bccc-3e27c82198ce
https://store-images.s-microsoft.com/image/apps.43736.da666799-9c7c-4caf-9a08-9589d2b58ff5.8dc2e8b2-0ec1-4532-9bee-40c2349e313c.fe827f9b-9624-46a3-adc5-106072038f9b
https://store-images.s-microsoft.com/image/apps.20909.da666799-9c7c-4caf-9a08-9589d2b58ff5.8dc2e8b2-0ec1-4532-9bee-40c2349e313c.4477ac81-93fa-484c-a123-0a43f8e69661
https://store-images.s-microsoft.com/image/apps.1619.da666799-9c7c-4caf-9a08-9589d2b58ff5.8dc2e8b2-0ec1-4532-9bee-40c2349e313c.c5b04603-6e72-46a1-842e-9d1f025b0d20
https://store-images.s-microsoft.com/image/apps.61809.da666799-9c7c-4caf-9a08-9589d2b58ff5.8c9b85a9-058f-4b29-846c-28e1c319824f.e11dfe81-b31b-46a5-a241-7e5fa0ec5f4b
Druge aplikacije s seznama HSO
AttachmentsHSODynamics 365 F&O add-on
+4
Applicable to:
CommerceSupply Chain ManagementOperationsFinance
NaN out of 5
Data MaskingHSOA highly configurable tool for bulk anonymization or randomization of your sandbox databases!
+6
Applicable to:
MarketingSalesCustomer ServiceField ServiceProject Service AutomationProject Operations
NaN out of 5
KittingHSODynamics 365 F&O add-on to support Distribution and Retail companies
+2
Applicable to:
Supply Chain ManagementOperations
NaN out of 5
Dynamics Tender Management - TransactHSO InnovationOrchestrate winning tenders that can be managed and carried out with Flexible Workflows!
+3
Applicable to:
SalesCustomer ServiceProject Service Automation
NaN out of 5
Advanced Supply Chain ManagementHSODynamics 365 F&O add-on to support Wholesale Distribution companies
+2
Applicable to:
Supply Chain ManagementOperations
NaN out of 5