A new platform aims to increase residential aged care efficiency by managing enquiry, assessment and admission process for permanent and respite residents in a single platform
South Australian information technology company Mayasoft has developed the customer-centric platform Mayasoft Aged Care Solution (MACS) to help aged care better serve their customers.
At the same time, MACS aims to increase facility occupancy rates by fast-tracking the admission process.
“Our cloud-based centralised platform powered by Dynamics 365 ensures prospective aged care organisation can move away from paper/email based client management and have a centralised system to manage their clients.
This helps the admission and assessment officers to fast-track assessment outcomes by significantly reducing the time it takes to make a decision.
MACS could help aged care businesses improve
· assessment turnaround time
· site capacity utilisation
· revenue realisation.
Unlike other CRM’s with long drawn-out cycles, our product ensures that customers get connected instantly and seamlessly with your staff, thus delivering faster outcomes.