The CRM solution for the LifeSciences industry, based on Dynamics 365

Sycor.LifeSciences is a solution that extends Dynamics 365 Sales with common features for companies in the LifeSciences industry. The extended capabilities includes the master data model for the healthcare market, territory management, products, call management and pre-built dashboards.

Sycor.LifeSciences can be easily adapted to your organizational needs:

  • Data Model for the Healthcare Market

  • Custom Entity for healthcare organizations incl. types, subtypes

  • Custom Entity for healthcare professionals, types and subtypes, therapeutic areas, roles

  • Manage affiliations between organizations and contacts

Territory Management

  • Map your sales organization in business units, sales lines

  • Create sales territories

  • Assign sales reps to territories

  • Assign HCPs and HCOs to territories

  • Manage sales teams


  • Define active products and promotional items

  • Define key messages per product

Call Management

  • Schedule different type of calls (face-to-face, eMail, virtual)

  • Report calls and group calls incl. product, priority, key messages

  • Prepared for e-Detailing

Sample Management

  • Record sample distribution including e-signature

  • Lot based stock management

  • Configure validation rules to meet local requirements


  • Access the solution easily via Web or D365 mobile client

  • Take advantage of office integration like Outlook Calender, eMail and Skype for business

  • Use pre-built dashboards for KPI Reporting

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