Support Island

Support Island

Help desk software online made easy

SupportIsland is a web-based help desk software which tracks work orders and support cases with full detail.

To work order requester, it's very easy to use and requires no training courses. To system administrators and help desk agent, it provides powerful feature set such as:

* Single Sign-On (SSO) with Microsoft Azure AD

* Save full detail of support cases including description, comments, attachments, state transition history, etc

* Full text search

* Add your own custom fields

* Create and share custom queries

* Full text search

* Auto sync with Microsoft enterprise Azure AD users

* Invite external users as work order agents or requester.

* Support HTTPS secure connection

* High availability and reliability

* Data export and report generating

New features are regularly added to SupportIsland service and we'd love to hear your feedback.

Pricing details:

One month free trial. Basic plan ($39 monthly) supports up to 3 help desk agents. Regular plan ($99 monthly) supports 10 help desk agents. Plus plan ($249 monthly) supports supports 30 help desk agents.

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