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Zoho Desk for Microsoft Teams

avtor: Zoho Corporation Private Limited

(1007 ocene)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

Zmogljivosti dodatka

Ko je ta dodatek v uporabi, lahko
  • Pošilja podatke prek interneta
  • Ta dodatek ima dovoljenje za dostop do osebnih podatkov v aktivnem sporočilu, kot so telefonske številke, poštni naslovi ali naslovi URL. Dodatek lahko te podatke pošlje storitvi drugega izdelovalca. Drugih elementov v vašem nabiralniku ne more prebrati ali spremeniti.

Hiter pregled

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