Omnichannel content and offering recommender
avtor: Building Blocks
Predicts the taste of consumers and matches products and services with the assortment
The Omni-channel Recommender predicts the taste of consumers and matches products and services with the assortment of our clients. Connect all available data to get deep customer insights
Implement these personalized recommendations over a variety of channels
solution offers a personalized omni-channel experience to the consumer
DEEPLY UNDERSTAND CONSUMER NEEDS
Consumer predictions give a deep understanding of your consumers' individual needs and behavior.
PERSONALIZE THE CUSTOMER JOURNEY
Turn these predictions into actions and consistently personalize your offers and services throughout the customer journey.
OPTIMIZE CUSTOMER LIFETIME VALUE
Offer a personalized omni-channel experience and increase revenue, conversion rates and customer satisfaction. Resulting in a higher customer lifetime value.
Every consumer is unique, has different needs and thus requires an individual approach. It is important that the consumer feels understood and has a consistent experience over all touch-points. This solution empowers you to deeply understand your customer's needs and behavior, predict the most relevant products in your assortment based on your customer's taste and determine the best time to communicate these recommendations through the most effective channel.