https://store-images.s-microsoft.com/image/apps.2291.a13c988a-1e43-4f7a-aed9-78bc6b49c1ef.25e19826-b505-4109-93a6-34e79462cbc1.ac9817c8-443c-479c-ad85-5840068d8dac
Vinci360
avtor: MSRCOSMOS LLP
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Vinci360° for Customer Engagement Analytics
Vinci360° is a social media and online content aggregation platform. It helps users - companies, individuals, brands, etc..., to undertake the following
- Social Listening & Analysis.
- Customer Satisfaction.
- Customer Value Assessment.
Clients get detailed information about their customers interaction/activity on the various social media platforms, which can then be used to analyze and capture insights regarding
- Shopping experiences.
- Customer expectations.
- Feedback/complaints, suggestions, and recommendations.
- Future business opportunities/course of action/course-correction.
In effect, Vinci360° equips clients with the right information for business decision-making.
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https://store-images.s-microsoft.com/image/apps.7686.a13c988a-1e43-4f7a-aed9-78bc6b49c1ef.25e19826-b505-4109-93a6-34e79462cbc1.2e5f4650-4abf-4728-9f49-df363980491f