NiCE Veritas Management Pack for SCOM & Azure SCOM MI

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Monitoring Veritas clusters using Microsoft SCOM & Azure SCOM MI

Veritas Cluster server monitoring made easy

Clusters are used to overcome capacity shortages so your IT services stay in line with your service level agreements. Advanced cluster monitoring will help you prevent business losses by upfront actions on impacted systems.

The NiCE Veritas Cluster Management Pack for Microsoft SCOM will alert you about impacted Veritas Cluster server components that are vital to your business.

Monitoring Features


The NiCE Veritas Cluster Management Pack makes sure that a failure of any single component does not affect the overall system. The Management Pack keeps the highly fault-tolerant system cost-effective and most efficient.
The Veritas Cluster Server (VCS) consists of numerous objects such as nodes, service groups, mount points, and file systems. Each object has its own properties such as failover policies, service labels, log paths, and identifiers.
In a large environment, oversight of important components is easily lost. The ‘out-of-the-box discover’ allows the discovery of all VCS objects including an extensive list of properties for each object.
This also includes support for Veritas Storage Foundation HA and also products previously sold by Symantec.
Utilizing the OpsMgr class model, a full VCS inventory model is mapped out. With integrations to SC Service Manager, this valuable information is also available with Microsoft System Center Service Manager.

Failover Cluster Detection

In the case of a resource group experiencing a service incident, for example, a node failure, the cluster manager acts upon the failover policies and initiates a failover of resource groups to another available node.
Failover detection rules will evaluate relevant entries in the cluster log as well as using cluster utilities to inform you about the events that occurred during failover.

Veritas Cluster Server Alerting

Incidents impacting high-available infrastructure components must be processed with high urgency. The NiCE Veritas Cluster Management Pack includes monitors and alert rules to provide immediate, comprehensive information on impacted components within a Veritas Cluster environment.
Core monitoring components:
1. Cluster
2. Service Group
3. Cluster Resources
4. Mount Points
5. Cluster File System

The detailed information drastically helps to understand issues and to reduce the mean time to recover.

Service Group Monitoring

VCS Service Groups contain critical resources of a cluster, typically interfaces, mount points, or file systems. If a service group fails or becomes unavailable, resources are impacted.
In order to be on top of all the service group impacting events, the NiCE Veritas Cluster Management Pack includes several monitors dedicated to file system and service group monitoring.

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