ML-powered insights and recommendations for digital transformation programs
Soroco Scout, a Leader in Everest’s Task Mining Products PEAK Matrix® Assessment 2022 is paving the way for enterprises to embark on their transformation journey for a digital-first mindset with Scout delivered as a SaaS. Scout relies on a previously untapped data source - human-computer interactions emanating from daily work. This high-volume data source emanates from millions of interactions daily. It touches every application, team, process, and customer and it is undocumented and unstructured. More than 60% of the workday generates this data.
Companies are using the same data source to unlock multiple opportunities, such as building a map of how their teams get work done, including variations in the last mile, and building a data-based digital transformation program.
Scout basically caters to enterprise -scale needs serving 1000s of users in each customer. Specifically, because of:
- Privacy-aware data collection with zero IT integration: Patented deep capture technology to capture millions of interactions without requiring any changes to your applications. While protecting end-user privacy, flexible PII filtering, and being aligned to GDPR compliance.
- Discovery, insights, and extensibility: Discovering patterns of work specific to each team and AI-driven recommendations on ROI and optimization levers using Scout’s Self-Service portal. Additionally, Scout Open Data Architecture (SODA) provides APIs to extend new insights via BI tools such as Microsoft Power BI.
- Discovery-led Realization: Leveraging the discovered processes using Scout, Scout enables accelerating the realization journey for the processes discovered using Scout Studio by acting on the AI-powered recommendations and auto-generating code for select RPA tools(UiPath, BluePrism, Automation Anywhere); auto-generating BPMN 2.0 models for export to BPM tools such a Signavio etc. or auto-generating Process Design Documents.
- Healthcare & Pharma
- Energy & Utilities
- Financial Operations
- Supply Chain
- Customer Service
- +many more
Soroco is building the world’s first work graph platform - a database of shared digital experiences emanating from our daily work. We are a deep tech company with ~40 patents. Our flagship product Scout, powered by the work graph, provides near real-time insights into how work gets done on the ground and helps enterprises in their transformation journey. The “work graph” unifies disjoint categories like Process Mining, Task Mining, user training, BPM, and RPA to provide a single source of truth. We have operations across the USA, Europe, UK, Singapore & India with a roster of Fortune 500 customers across 30 countries. Visit www.soroco.com to learn how we help teams discover their work graph.