Vee24 Video Powered Digital Customer Experience Platform
Vee24 is helping retailers accelerate their digital business by creating great person-to-person connections virtually. Vee24’s digital customer experience platform — powered by video and text chat; co-browsing; secure sharing with Basket Assist; online appointment scheduling; AI-powered chatbots, and more — enables customer-centric teams to grow online sales, deliver better customer service, and build lasting brand loyalty. Using this omnichannel customer engagement platform, brands can seamlessly connect their virtual and in-person customer experience. Learn how you can:
- Take online customers from a chatbot through to a text and video chat, then seamlessly to a video call with your in-store sales team
- Grow online sales — customers see a 35% uplift in AOV
- Move online browsers to online buyers
- Deliver great experience customers love — 93% is an average CSAT score
- Reduce average call handling time by 40%
Customers include Jordan’s Furniture, Clarins, DFS, the Watches of Switzerland Group, Eastern Bank, Sytner Group, Schuh, and others in the retail, financial services, and automotive industries.