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Virtual Boutique Vee24

avtor: Vee24 Incorporated

Vee24 Video Powered Digital Customer Experience Platform

Vee24 is helping retailers accelerate their digital business by creating great person-to-person connections virtually. Vee24’s digital customer experience platform — powered by video and text chat; co-browsing; secure sharing with Basket Assist; online appointment scheduling; AI-powered chatbots, and more — enables customer-centric teams to grow online sales, deliver better customer service, and build lasting brand loyalty. Using this omnichannel customer engagement platform, brands can seamlessly connect their virtual and in-person customer experience. Learn how you can:

      • Take online customers from a chatbot through to a text and video chat, then seamlessly to a video call with your in-store sales team
      • Grow online sales — customers see a 35% uplift in AOV
      • Move online browsers to online buyers
      • Deliver great experience customers love — 93% is an average CSAT score
      • Reduce average call handling time by 40%

Customers include Jordan’s Furniture, Clarins, DFS, the Watches of Switzerland Group, Eastern Bank, Sytner Group, Schuh, and others in the retail, financial services, and automotive industries.

Hiter pregled

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