Prodoscore for Dynamics

Prodoscore is a software application that can be utilized by organizations of any size in any industry, using Microsoft Office 365/Microsoft Teams.  It can benefit a variety of roles within those organizations including sales, IT, development, finance, accounting, executive management, operations, call center associates, and HR representatives.

The software provides actionable insights and visibility into employee productivity and engagement in order to drive organizational and employee performance and growth.  The areas that Prodoscore impacts specifically include cloud-based app adoption, employee coaching, performance, attrition and retention, and the employee experience overall.  

Prodoscore is the leading provider of employee visibility software, offering a highly differentiated workforce management solution for leadership teams across diverse industries. The platform empowers teams to be more effective and productive, validated with improved performance and enhanced contributions. With the integration to Microsoft Dynamics, the application is a great indicator of the productivity of the employees who are on the front lines with potential and existing customers.

As the number of distributed employees continues to grow worldwide, Prodoscore’s business intelligence tools provide enhanced analysis relative to human behavior in the workplace. Actionable analytics can be leveraged to deliver qualified and prescriptive recommendations about employee behavior.  

In a role-based example of sales, leaders are often challenged with how to measure sales performance on a daily basis.  They’ve traditionally done so using lagging indicators, like percent to quota and revenue attainment.  But, leading indicators, like daily activity, are action oriented and much easier to influence through coaching. By measuring leading indicators, the most accurate point of employee engagement, leaders can impact results. Other indicators along with Dynamics for Sales integration would be the visibility into the number of leads, opportunities and customer accounts.

When employees are made aware of the Prodoscore solution, we typically see an increase in software adoption. Specifically for CRM that increase is over 20%. 

Prodoscore is not disruptive to workflow and takes just 15 minutes to install. Our proprietary scoring system utilizes AI tools including Machine Learning, Natural Language Processing with Sentiment Analysis to aggregate data that's critical to business success, and makes it quickly digestible via an easy to use dashboard.

Using Prodoscore’s robust data analytics, businesses can increase employee performance, enhance coaching opportunities, increase the adoption of cloud tools like voice and CRM, and improve employee retention.