Agorapulse

Agorapulse for Microsoft Teams: Real-Time Social Media Notifications

Agorapulse for Microsoft Teams brings essential social media notifications directly into your Microsoft Teams environment. It enables your team to:

* Receive Critical Social Inbox Notifications: Get immediate alerts in Microsoft Teams for important events in your Agorapulse Inbox, such as when an inbox item is assigned to you.

* Stay Updated on Publishing Workflow: Receive notifications for key stages in your publishing workflow, including when a publishing post is assigned, commented on, updated, approved, rejected, or if a post fails to publish.

* Monitor Account Health: Be instantly informed about crucial technical issues, such as social profile token loss or ad account token loss, ensuring prompt resolution.

* Customize Your Notifications: Each user can personalize the types of Agorapulse notifications they wish to receive in Teams, ensuring they only get the alerts most relevant to their role.

This integration addresses key communication and workflow challenges for mid-market social media teams:

* Fragmented Communication Channels: Reduces the need to constantly switch between Agorapulse and other communication tools, centralizing important social media alerts within Microsoft Teams.

* Delayed Awareness of Critical Issues: Ensures that your team is immediately notified of important events like assigned tasks, publishing updates, or technical account issues, preventing delays in action.

* Inefficient Internal Communication: Facilitates a more responsive social media workflow by bringing notifications to where your team communicates daily, fostering quicker responses and resolutions.

This app is specifically designed for mid-market companies using Agorapulse to manage their social media presence, with a primary focus on those operating within the Microsoft ecosystem and leveraging Microsoft Teams for internal communication and collaboration. This includes marketing teams, social media managers, community managers, and internal communications professionals looking to enhance their notification and advocacy workflows.

* Active Agorapulse Account Required: In order to use this app, you must have an active Agorapulse account. This app functions as a notification channel extension of your Agorapulse platform. Full functionality is dependent on your Agorapulse subscription and user permissions. If you do not have an Agorapulse account, please sign up or contact us for more details.

* Notification Channel Only: The Agorapulse app for Microsoft Teams is currently designed as a notification channel. It does not provide direct access to the Agorapulse inbox, publishing calendar, reporting, or other advanced features within the Teams interface. All actions, such as responding to inbox items, creating posts, or viewing analytics, are performed within the Agorapulse web application.

* User-Specific Connections: Each individual user of an Agorapulse organization must connect their Agorapulse user account to their Microsoft Teams environment to receive personalized notifications.

To begin using Agorapulse for Microsoft Teams:

* Ensure you have an active Agorapulse account. If not, visit https://www.agorapulse.com/ to learn more and sign up, or contact our sales team.

* Install the Agorapulse app from the Microsoft Teams AppSource.

* Connect your Agorapulse user account to your Microsoft Teams environment by following the in-app prompts, either from the integration listing or your Agorapulse notification settings.

You can manage your Teams connection and customize your notification preferences directly within Agorapulse.

For detailed setup instructions, troubleshooting, or further assistance, please refer to our Help Center article: https://support.agorapulse.com/en/articles/11503107-agorapulse-integration-for-microsoft-teams. You can also visit our main Help Center at https://support.agorapulse.com/en/ for additional support.