Insurance Omnichannel by ecom
autor ecom sp. z o.o.
Omnichannel client experience on Insurance Market to achieve business growth!
(APP available only in polish language so far) Insurance Omnichannel is a comprehensive set of tools to support insurance sales operations and customer selfcare. With our platform insurers can handle end-to-end sales process, both online & mobile and via agent or call center. Integration of insurer(s), distributors, agents, clients and partners can be handled on one cloud based platform. Solution was awarded with InsureTech Award during FinTech & InsurTech Digital Congress 2018. With only 3 months time-to-market and possibility to set-up new channel or business thanks to this platform. Use one platform for end-to-end insurance proces managent with Insurance Omnichannel by ecom.software. Main functionalities are: ecommerce, clients & policies management, billing and payments management with direct banking integration, issuing policies – via agent or self-service, self-service & customer ecare, documents, communication and claims handling, Automatic workflows, monitoring and analysis
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