autor INTEGRATION ARCHITECTS INC
Connect is an enterprise-class, policy-based constituent communication platform.
Connect sends email, text, and voice reminders according to reminder policies specified by client staff based on pre-defined business events such as scheduled appointments, hearings, jury duty, or fine or payment due dates.
Capable of integrating with multiple case and records management systems, Connect unifies all business event triggered communication in one, easy-to-use system. The intuitive user interface allows business users to manage the communication policies without IT assistance.
Connect improves constituent satisfaction and service efficiency while reducing costs associated with missed appointments. Implementations typically achieve 5X-10X payback annually.