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Dynamics 365 Customer Service

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BDO Dynamics 365 Transformation Toolkit for Non-ProfitBDO Digital, LLC
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Transform your business with BDO Dynamics 365 Transformation Toolkit for Non-Profit
1 out of 60
Website ROI EvaluationAvanade, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Avanade’s three-week Website ROI Evaluation helps you examine your current ecosystem and future goals to build an actionable plan designed to deliver greater value from your digital investments.
2 out of 60
BDO Dynamics 365 Transformation Toolkit for Banks and Credit UnionsBDO Digital, LLC
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Transform your business with BDO Dynamics 365 Transformation Toolkit for Banks and Credit Unions
3 out of 60
AI-Powered Customer Service EvaluationAvanade, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Designed help you identify the highest business impact initiatives for modernizing the contact center and making the case for modern, AI-powered customer service.
4 out of 60
Dynamics 365 Support As-a-ServiceAvanade, Inc.
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 Support As-a-Service is a scalable, cost-effective subscription service for managing critical business applications.
5 out of 60
Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
6 out of 60
Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics
+2
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
7 out of 60
Dynamics 365 CRM, Marketing & Service Readiness Assessment – Experience DigitalExperience Digital
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
A free session to review your sales, marketing, and service processes. We'll assess how the Dynamics 365 suite of applications can work for you and provide clear, practical recommendations.
8 out of 60
Assessment para Contact Center Dynamics 365 – 1 SemanaAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.
9 out of 60
Envisioning Gratuito: Explorá el potencial de Contact CenterAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Descubrí cómo transformar tu atención al cliente con IA y omnicanalidad
10 out of 60
CCaaS AssessmentHitachi Solutions
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
11 out of 60
Implementación Fast Contact Center y Customer ServiceAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Levantá tu Contact Center en 4 semanas con Dynamics 365 con IA
12 out of 60
Planificá tu Contact Center de próxima generación con Dynamics 365 e Inteligencia ArtificialAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Diseñamos y configuramos tu Contact Center, incluso si usás Salesforce u otro CRM
13 out of 60
Dynamics 365 Health Check: 2-Wk AssessmentWipfli LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
This engagement explores how to get the most value out of your Dynamics 365 Implementation
14 out of 60
Dynamics 365 for Project Service: 4-Hr AssessmentWipfli LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
An engagement to explore how Dynamics 365 Project Service Automation can bring people, process, and technology together through a unified experience.
15 out of 60
Dynamics 365 Phone Setup: 2-Hr Proof of Conceptmscrm-addons.com ( PTM EDV Systeme )
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Dynamics 365 Telephone Integration: 2 hour compatibility check and Installation / Configuration assistance.
16 out of 60
Dynamics 365 Word Template Design: 4-Hr Workshopmscrm-addons.com ( PTM EDV Systeme )
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Our solution will help you design and create Word templates for Dynamics 365.
17 out of 60
XRM® Contact Center: 2-Wk ImplementationE-Consulting
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
18 out of 60
Dynamics 365 Cust Serv: 1-Wk ImplementationAutomate io LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 Customer Service implementation service
19 out of 60
Free Migration to Dynamics 365 CE: 2-Day WorkshopCapgemini
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
An accelerated and industrialized approach to understand the effort required to move from a Third Party CRM to Dynamics 365 CE in a Like-to-Like migration.
20 out of 60
Dynamics 365 Cust Serv: 1-Wk ImplementationThe Help Desk San Francisco Bay Area LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 Customer Service implementation service.
21 out of 60
ITIL 4-Driven IT Service Management: 12-Wk ImplementationEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Streamline IT operations with an ITIL 4-aligned IT Service Management (ITSM) solution built on Microsoft Dynamics 365 Customer Service.
22 out of 60
Business Apps eConnect - 1-Wk AssessmentECLECTICS INTERNATIONAL LTD
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
23 out of 60
Dynamics 365 Readiness Assessment - 3 WeeksWinWire Technologies
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automationpowerapps product iconPower Apps
Dynamics 365 Readiness Assessment identifies opportunities to automate business processes and enables customers to build a strategic plan to modernize their business applications.
24 out of 60
Migrate Salesforce to Dynamics:1-Wk ImplementationTrellisPoint LLC
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Painlessly migrate from Salesforce to Dynamics 365 in 1-week!
25 out of 60
Migrate Dynamics On-Prem to Online: 1-Wk ImplementationTrellisPoint LLC
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Migrate up to 100,000 of your business's Account and Contact records and related Users from Microsoft Dynamics CRM On-Premises to Microsoft Dynamics 365 in the Cloud.
26 out of 60
Dynamics 365 Marketing App: 4-Week ImplementationTrimaxSecure
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Tailored automation solution based on Microsoft Dynamics 365 Marketing Application to maximize your customer interactions and optimize your processes inside a unified and seamless platform.
27 out of 60
Customer Insights: 4-Week ImplementationMAQ Software
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Seeking more from your customer data? Harness its full potential in our 4-week insights initiative
28 out of 60
Migration to Unified Interface: 2-Day AssessmentMAQ Software
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Feeling limited by your Dynamics 365’s interface? Experience the transformative power of Unified Interface in a comprehensive 2-day assessment
29 out of 60
Dynamics 365 Sales/Sale App : 1-Day WorkshopDynamics Edge
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Provide salespeople, managers, and business analysts the skills to manage a salesforce and increase sales using the Sales Module and Sales App in Microsoft Dynamics 365. Delivered at your site.
30 out of 60
Dynamics 365 Customer Engagement: 5-Day WorkshopDynamics Edge
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
In this five-day workshop students will learn how to handle customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
31 out of 60
Kaizala Scalable Incidents: 3-Wk ImplementationBest Projects
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
An integration that results in an easy, mobile, and scalable use of Microsoft Dynamics 365 incidents through Microsoft Kaizala.
32 out of 60
Dynamics 365 Setup and Demo: 1-Wk Proof of ConceptAndosi
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Interested in implementing Dynamics 365 but want to know it will work for your business and matches your vision? A proof of concept ensures the solution will meet and exceed your needs.
33 out of 60
USA Complex Financials for BC: 2-Hr AssessmentEndeavour Solutions, Inc.
+2
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Remote Assessment and Advice from Endeavour with a strong focus on Finance and Accounting processes for Dynamics 365 Business Central.
34 out of 60
Dynamics 365 for Education: 1-Hr Briefingtrue org cloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspowerapps product iconPower Apps
Free setup, demo, training and migration for Dynamics 365 for Education. True.org Cloud provides an implementation of Dynamics 365 as a fully customizable software for education institutions.
35 out of 60
CRM Maturity Action Plan: 4-Day WorkshopXRM Vision
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Through workshops conducted by our CRM Specialists, we will build a portrait of your situation. We will deliver a comprehensive action plan that identifies the next steps of your business evolution.
36 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr BriefingWipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
37 out of 60
Dynamics 365 in Banking: 4-Hr WorkshopWipfli LLP
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
An engagement tailored for the banking industry to explore how Dynamics 365 Customer Engagement/CRM can maximize your relationships and optimize your processes.
38 out of 60
AX 2009/12 to Dynamics 365 Upgr: 3-Wk Assessment Visionet Systems, Inc
+2
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Accelerate your digital transformation with Microsoft Azure and Dynamics 365. This assessment will provide you with effort, cost, and roadmap for your Dynamics 365 journey.
39 out of 60
Test Automation: 3-Day Proof of ConceptPragmasys Consulting
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
An interactive collaboration to enable Test Automation for any one MS Dynamics CRM module, thereby ensuring higher productivity and cost optimisation
40 out of 60
Dynamics 365 CRM: 1-Day WorkshopJourneyTEAM
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Respond to market trends, engage customers, and automate your business processes with Microsoft Dynamics 365 for Sales, Customer Service, Marketing, Field Service, and Project Services.
41 out of 60
Cloud Migration for Dynamics 365: 1-Hr BriefingWipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
42 out of 60
Dynamics 365 Performance Review: 5-Day AssessmentenCloud9
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This analysis is designed to identify performance issues related to your Microsoft Dynamics 365 and develop a plan to optimize the performance of your CRM.
43 out of 60
Dynamics 365 Business Central, HCM & ADP: 1-Hr AssessmentJourneyTEAM
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
FREE 1-hr assessment discussing your current ERP system including Dynamics 365 Business Central. We will evaluate gaps in your ERP, Payroll, HR and Human Capital Management (HCM) systems.
44 out of 60
AI-Powered CRM Roadmap: 2-Week WorkshopJourneyTEAM
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This CRM Vision & Value workshop is designed to provide a clear, actionable strategy for an AI-powered sales and customer engagement transformation through modernizing your CRM to Dynamics 365.
45 out of 60
SMS for Case Management: 1-Day ImplementationenCloud9
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
During this implementation, we will build a Microsoft Flow that will notify your customers when a case has been created and when significant milestones have been achieved (I.e. - case completion).
46 out of 60
Sales & Service Enhanced: 9-Day ImplementationDynamic Objects
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A rapid deployment of Microsoft Dynamics 365 for Sales & Customer Service with out-of-the-box features and basic customization.
47 out of 60
Dynamics 365 CE Accelerator: 7-Day ImplementationBiz Aid
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A one-of-a-kind accelerator for Microsoft Dynamics 365 Customer Engagement implementations that enables you to quickly implement Sales and Service modules, designed specifically for easy work.
48 out of 60
Dynamics 365 CE Service: 2-Wk ImplementationCompusoft
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A profound engagement that leads to a robust implementation of Dynamics 365 CE Service module, enabling faster value realization
49 out of 60
Catalyst Envision and Innovation: 4-Hr WorkshopCatapult Systems, LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
This workshop starts with a review of your business objectives, followed by mutual discovery and visualization of solutions, and ends with a clear, actionable plan to reach your business goals.
50 out of 60
Dynamics 365 CE Sales: 2-Wk ImplementationCompusoft
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A profound engagement that leads to a robust implementation of Dynamics 365 CE Sales module, enabling faster value realization
51 out of 60
HCLTech Biz Apps - Change Management for Dynamics 365HCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
HCLTech uses a structured approach to transformational change management that is customized for each customer.
52 out of 60
CRM For Distribution 6 Week ImplementationBeringer Technology Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Today’s distributors need to increase sales productivity, reduce sales cycles, lessen costs, decrease response times, improve customer service and measure all activities in a single platform.
53 out of 60
HCLTech Biz Apps - Dynamics 365 Capital MarketsHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
HCLTech offers a scalable and customizable Capital Markets solution that leverages Microsoft Dynamics 365 and the full suite of related Microsoft Business Applications
54 out of 60
Distributor Lead System: 4-Wk ImplementationInfoGrow Corporation
+4
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicepowerapps product iconPower Apps
Go live within 30-days with a complete system for managing the distribution and follow-up tracking of leads to distributors account reps.
55 out of 60
Unified Interface Migration: 2-Day AssessmentHitachi Solutions
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Our proven approach for migrating to the new Dynamics 365 Sales and Customer Service Unified Interface will help you enable your users with improved navigation, performance and productivity.
56 out of 60
Manufacturing Process Review: 3-Day AssessmentStoneridge Software LLC
+4
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
A review between your leaders and our consultants of manufacturing-related business processes resulting in an actionable game plan, budget, and timeline of your next ERP implementation.
57 out of 60
Expert ISV Consulting: 1-Hr BriefingForceworks
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
58 out of 60
On-Prem to Online Migration: 1-Hr AssessmentForceworks
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
59 out of 60
Jump-start Dynamics 365: 1 week implementationSeepath
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
One stop shop for customers looking to Setup, Deploy and Support their Dynamics 365 and go live with confidence.
60 out of 60
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