Take notes and respond When you receive a push notification, you can choose to respond to it either with a simple "Done", or with your approval decision if configured. With the response you can include a comment that will be sent back to CRM.

Include PDF attachments Your alerts can include PDF attachments generated from CRM reports. This will allow your approvals to include previews of quotes that the approver can base their decision on without having to open up CRM.

Deep Linking We support Deep Linking into Dynamics 365 and Resco mobile Apps. This means that when a new lead is registered, the notification in CRM Alerts can provide a button that directly opens up the mobile app of choice and automatically navigates to the relevant record. No need to search for it!

Synchronize Across Devices You can use CRM Alerts on multiple devices and we will synchronize the status between your devices. On top of iPhone we now also support iPad. With support for slide over and full multi tasking you can work in CRM Alerts side by side with your other apps.