A "Light" Field Service solution for smaller teams. In this one-day implementation, we'll install and configure our basic field service solution on your instance of Dynamics 365
Many organizations with technicians that are dispatched to customers’ homes or businesses, struggle with many aspects of the process. Microsoft has an excellent solution for large organizations called Dynamics 365 Field Service, but the application is simply too big for smaller teams.
At Forceworks we saw an opportunity to solve this problem for organizations with about 20 technicians or less, and one or two dispatchers.
At Forceworks we developed IP to handle Light Field Service needs. Since every organization is different, we do not offer this IP without our Implementation Assistance.
This three-day consulting service offer is for the basic implementation of our RapidStartSERVICE Addon Solution. This solution can be added to any Dynamics 365 Sales, Dynamics 365 Service, or Model-Driven Power Apps Applications.
Our Service addon application is built around our Work Order entity, to easily create workorders, view technician calendars and schedule service calls. In addition, we have a Mobile App specifically designed for the Technicians for their schedule and details.
We can also assist with much more complex implementations, including digital customer signature capture, photo capture, customer text notifications, and even on-site payment collection.
What's not included?
This Consulting Service is offered by Forceworks Global. Led by a Microsoft MVP, Forceworks is a recognized global leader for Microsoft's Power Platform.
Note: In addition to the implementation cost, there is a monthly cost, per organization for Forceworks’