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Cloud Voice Readiness Assessment (including Microsoft 365 Copilot Calling & Meetings Workshop)

NTT Limited

Through an in depth assessment, we will identify technical gaps, remove transformation risk and provide a simple to understand readiness checklist for the customer with recommended remediation steps.

Our Cloud Voice Readiness Assessment is based on our extensive experience with cloud migrations for clients in a range of industries, sizes and regions. Following a sound methodology as well as a readiness checklist will help you move forward with your cloud voice transformation, knowing that all elements have been validated and designed to ensure success.

  1. Technical Readiness Assessment - USD 10,000, Full-day workshop with an NTT Principal UC Architect. Includes: Networking Readiness - Understand if your network is ready for your future voice technology. Half day workshop with a readiness checklist output. Legacy Voice Analysis - Review your current voice environment and map out the technical translation to the target technology to identify gaps or potential risks to the end user experience. Half day workshop with a readiness checklist output Voice Readiness - Generate a thorough understanding of how the future voice technology and NTT’s capabilities will meet your end user requirements. Understand the technical delivery approach for different site types, review voice requirements for different countries and explore and solution for complex voice use cases. Full day workshop with a readiness checklist output.

  2. Project Delivery Readiness Assessment - USD 5,000 Half-day workshop with an NTT UC Project Manager. Understand & co-develop the delivery schedule, potential risks, porting approach & pre-requisites to achieve a high velocity and low risk delivery. A half day workshop followed up with a high-level project plan & readiness checklist output.

  3. Adoption & Change Management Delivery Readiness Assessment - USD 5,000 Half-day workshop with an NTT UC adoption expert. Understand the key user personas and use cases. Identify key training and communication strategies and co-develop the adoption delivery schedule. A half day workshop followed up with a high-level adoption plan & readiness checklist.

  4. Managed Services Readiness - USD 5,000 Half-day workshop with an NTT UC Transition Manager. Understand your requirements for support covering SBCs, analog gateways, end user devices and applications, SIP trunks, 3rd party carrier trunks and video meeting rooms. Map those to NTT’s managed services offer and identify any gaps and cover additional items such as security requirements, e-bond & governance. A half day workshop with a readiness checklist output.

Microsoft 365 Copilot Calling & Meetings Workshop - Price TBC Half Day workshop. Gain a thorough understanding of how Microsoft 365 Copilot's generative AI capabilities can be leveraged with calling and meeting solutions to improve your business outcomes. We will assess your organization's processes, demonstrate use cases and scenarios, and provide customized, actionable recommendations you can follow.

Topics covered include:

Overview of Copilot (what it is used for, how does it work) Data sovereignty of Copilot (what it can and cannot access) Copilot in future Calling and Meetings (enabling in Calling and Meetings mode) Prompt engineering for Copilot (how to ask questions to get the best outputs) Pre-requisites and setups Extensibility of Copilot, including integration to other apps and APIs

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