This instructor-led course provides a key step for CRM for Microsoft Dynamics 365 administrators and customizers who are beginning or advancing their knowledge of CRM for Microsoft Dynamics 365 in their learning evolution. With the evolution of the Dynamics 365 product, this CRM Boot Camp course will focus on the core out-of-the-box capabilities while driving understanding surrounding the competencies needed for attendees to have significant impacts for their organisation. This fast-paced CRM Boot Camp covers the latest and greatest Microsoft new feature releases to ensure that attendees are empowered to leverage the full capabilities of their organisation’s Dynamics 365 environment.

Agenda

For a full detailed agenda please check the attached PDF.

• Day 1 and 2: CRM for Dynamics 365 Introduction
• Day 3: CRM for Dynamics 365 Analytics
• Day 4: CRM for Dynamics 365 Administration

Learning Outcomes

• Use Advanced Find, Search, Forms, Views, Activities, Default System Views, Dashboards, Charts, Documents Templates, and Reports

• Understand configuration and administrative options and best practices

• Create personal views, dashboards, and charts

• Customize the data structure including entities and fields

• Customize the user interface including forms and search

• Understand security structure and features

• Gain familiarity with options and capabilities for process guidance, automation, data analysis, & presentation

Location

Training sessions may be delivered in-person at your office or at one of the PowerObjects training centers. You may opt to have the training delivered as it was designed or select individual courses to build a training.

Pricing

Bring a Dynamics 365 University trainer to your location at the standard rate of $4,300.00/day USD. PowerObjects offers a discounted rate of $3,600.00/day when PowerObjects is listed as Partner of Record with Microsoft (POR). Travel and expenses additional.