Alterna CX

โดย AlternaCX

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Game-changing CX Management Software

Alterna CX provides an end-to-end platform to collect all experience data, whether it's reviews, complaints, social media, surveys, or more, analyzing it by categorizing and predicting the effects on the business KPIs and simplifying taking action on the most impactful areas. We leverage machine learning-based text analytics technology to both analyze and create actionable improvements.